Professionalism is not just a highly specialized understanding of a field or industry. It also includes the management of expectations.
Tag Archive: expectations
Customer Service is not a Four-Letter Word…
[this post originally appeared January 30th, 2009 at blog.team366.net. I'm editing it and republishing it here for use outside of real estate] So on Wednesday, we got a fair bit of snow dumped on us in the Ann Arbor area. It fouled up the roads, was generally a pain to travel through and seriously messed…
infinite subversive journey